At SRMS Infotech, we provide digital services and digital products such as website development, app development, graphics, themes, plugins, templates, and online marketing services. Since we deal primarily in digital goods and online services, our shipping and delivery process works differently from physical product shipping.
Please read our Shipping & Delivery Policy carefully.
Delivery Method
Digital Products (Themes, Plugins, Templates, Licenses)
- All digital products are delivered online, through:
- Download link
- Dashboard access (if applicable)
- No physical shipment is done for digital products.
Services (Website Development, SEO, Ads, Graphics, etc.)
- Services are delivered through:
- Online meetings
- Client dashboard
- Over-the-phone support
- Project delivery via Google Drive or hosting server
Delivery Time
Digital Products
- Delivery is usually instant after successful payment.
- In some cases, access or files may take 1–24 hours depending on the service queue.
Service Deliveries
Delivery time varies based on the service purchased:
| Service Type | Estimated Delivery |
|---|---|
| Website Development | 3–15 days |
| App Development | 10–45 days |
| Logo/Graphic Design | 1–3 days |
| SEO Services | Monthly ongoing service |
| Social Media Marketing | Starts within 24–48 hours |
| Google & Meta Ads | Starts within 24 hours |
| Digital Product Installation | 1–6 hours |
Note: Delivery timelines may change based on project complexity or client responsiveness.
Client Responsibilities
- The client must provide required content, images, and information on time.
- Delay in sharing project materials may lead to a delay in delivery.
- No refunds will be issued for delays caused by the client.
Delivery Confirmation
- Once the product/service is delivered, you will receive:
- A confirmation email
- Files or access credentials
- Project preview link or delivery file
Incorrect Email or Contact Details
If the client enters an incorrect email address or contact number, SRMS Infotech is not responsible for failed delivery.
Clients must ensure accurate contact details at the time of purchase.
No Physical Shipping
We do not ship any physical items.
All services and products are digital-only and delivered electronically.
Need Assistance?
If you face any issues regarding delivery, contact us:
SRMS Infotech
Email: contact@srmsinfotech.com
Website: www.srmsinfotech.com